General Terms and Conditions of 3B-Tec KlG

1 Prices
Prices are subject to change without notice. Prices are inclusive of 8 % value added tax.

2 Delivery 
At present, delivery is only possible within Switzerland. Shipment will be made by Swiss Post.
The shipping costs are a flat rate of CHF 7.00 B-Post or CHF 9.00 A-Post. The goods can also be collected by arrangement.

3 Delivery dates 
The delivery time is max. 2 days after receipt of payment. (provided the goods are in stock)

4 Illustrations
The illustrations are non-binding. We reserve the right to make changes without prior notice.

5 Complaints
These must be reported to us within 5 days of receipt of the goods. Transport damage must be ascertained by the carrier.

6 Returns
Articles can only be returned if they are in brand-new condition and after prior agreement.
The shipping costs shall be borne by the customer.

7 Payment
Only against advance payment, PAYPAL/credit card or cash on collection.

8 Guarantee
We provide a general guarantee from the product manufacturer for our articles. The warranty period is 24 months.
We decline any liability for damages caused by force majeure, fault of the purchaser or third parties. We are not liable for consequential damage, indirect damage and damage resulting from incorrect operation.

9 Retention of title
The goods remain the property of until full payment has been received.

10 Data protection guarantees that customer data will only be stored, processed and used for internal purposes.
The data will not be passed on to third parties.

11 Jurisdiction
Swiss law is applicable (Münchwilen TG).

12 Handling fees for returns
We reserve the right to charge a handling fee of 30 CHF for products that are wrongly returned as defective.